Privacy Policy

Last updated: December 22, 2025

This Privacy Policy describes how Glowra ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our mobile application (the "App") that integrates Artificial Intelligence (AI) technologies. We comply with Google Play's Developer Policies and applicable data protection laws (including GDPR, CCPA, etc.).

1. Information We Collect

1.1 Personal Information

• Account Information: Email address, username, profile photo (if you create an account).
• Device Information: Device model, OS version, unique device identifiers (e.g., Android ID), IP address, network type.
• Usage Data: Your interactions with the App (e.g., features used, session duration, AI feature requests).
• Voluntary Information: Any data you actively provide (e.g., text inputs for AI analysis, feedback).

1.2 Non-Personal Information

We collect aggregated, anonymized data (e.g., AI feature usage trends, app performance metrics) that cannot identify you individually. This data is used to improve the App's AI algorithms and user experience.

2. How We Use Your Information

2.1 Core App & AI Functionality

• Process your requests to AI features (e.g., generate personalized recommendations, analyze input data).
• Train and improve AI models (only with anonymized data; personal data is never used for AI model training without explicit consent).
• Deliver and maintain the App's basic functionality.

2.2 Other Legitimate Uses

• Improve App performance and user experience.
• Send important notifications (e.g., policy updates, security alerts).
• Comply with legal obligations and protect our rights.

3. AI-Specific Data Handling

• Your personal data input to AI features is processed in real-time and is not stored unless you explicitly opt-in (e.g., saving AI-generated content).
• AI algorithms do not make automated decisions with legal or significant effects on you without human review.
• You have the right to request an explanation of how AI processes your data (see Section 7).

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following cases:

• With service providers who assist us (e.g., AI infrastructure providers) – they are bound by confidentiality agreements and only process data as instructed.
• To comply with legal requirements (e.g., court orders, government requests).
• In connection with a merger, acquisition, or sale of assets (with prior notice to you).

5. Data Storage and Security

• Personal data is stored on secure servers with encryption (SSL/TLS) and access controls.
• We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
• We implement industry-standard security measures to prevent unauthorized access, loss, or misuse of data.

6. Your Rights (Data Protection Laws)

Depending on your location, you have the following rights under applicable laws (GDPR/CCPA/etc.):

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal exceptions).
• Opt-Out: Opt out of non-essential data collection (e.g., AI model training with your data).
• Data Portability: Request your data in a machine-readable format.

7. How to Exercise Your Rights

To exercise your rights or ask questions about our AI data processing, contact us at: soulaipartner@gmail.com. We will respond to your request within 30 days.

8. Third-Party Services

The App may contain links to third-party websites or services (e.g., Google Play Services). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 18. If we become aware of such data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy in the App and updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.